What are your business hours?
We are open 9 AM to 5 PM EST, Monday to Friday. Feel free to contact our customer service department toll free at 1-800-930-2241 with any questions, comments or concerns.
How long does it take to receive my order?
Orders are processed and shipped within 48 hours. Delivery takes approximately 2 to 5 business days.
Can I call in or fax my credit card order?
Yes! If you prefer, you can place your order by phone or fax. Just call us at 1-800-930-2241 or fax your order to 1-201-265-9350 .
Can I place an order without using a credit card?
Yes, just print your order from our website and mail it to us with a check made payable to:
S & G GOODS, LLC.
115 Franklin Turnpike #255
Mahwah, NJ 07430
Can I exchange or return my purchase?
Exchanges and returns can be made for all unopened purchases within 30 days of delivery. A 25% restocking fee will be applied to all returns. Please read the Return Policy for more information.
Are there any Fundraising programs available?
Absolutely! Call or email us for details!
How do I start a Fundraising program for my school or organization?
Please call our office toll free at 1-800-930-2241 or send an email to firstname.lastname@example.org to request information on our bulk fundraising program. We will be happy to collect your information so you can get started right away! Our customer service department is here to answer all of your questions.
What size books do Book Sox fit?
Jumbo Size Book Sox stretch to fit books 8" x 10" and larger.
How do I care for my Book Sox?
All premium quality, patented stitch, Book Sox are machine washable and reusable. Machine wash cool with like colors. Tumble dry. Do not bleach.
Can I design my own custom Book Sox?
Yes! We offer Custom Design Book Sox for businesses and organizations. There is a minimum order requirement and a one-time fee for printing plates. Please contact us for more information.
Shipping & Handling
Have a question that wasn’t answered? Call us toll free at 1-800-930-2241 between 9 AM and 5 PM EST, Monday through Friday.